Online Sales Counselor Program

Nearly 100% of home buyers research homes online before making a buying decision. Making an immediate and lasting first impression with proper follow-up is the key to converting these browsers into buyers.

TopBuilder Solutions offers Online Sales Counselor (OSC) programs to help you do just that. Our OSC package includes onsite and online training and the tools necessary to capture your leads electronically, manage and automate the OSC process and measure the results.
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Proven Follow-up plans and Marketing Automation That Works For You, Even on Vacation

Most builders let leads slip and have no valid data or way to verify benefit, results or budget. How much increase in responses and profit would you have if you had a silent free sales assistant that never stopped? TopBuilder Solutions is your sales department assistant so you maintain coverage, immediately, for as long as you like on every lead, every time, with relevant, personalized and customized automated content, based on buying status and more.

Stay Engaged For the Long Haul

Easily, Effectively

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Proven Follow-Up Plans
check   Call to action or opt-in campaigns leverage automation reaching and responding to client requests automatically. Call to action campaigns automatically prioritize your prospects and applies workflow, marketing automation and lead management processes based on client actions.
check   The first time buyer plan educates new home owners on the purchasing process. This plan includes multiple emails describing each step in the buying process taking the mystery and anxiety out of the process.
check   The educational series helps move potential buyers closer to the contract phase. This series educates buyers on the critical staging of the home purchase process such as selling your current home, applying for financing, hiring an agent.
check   The credit repair follow-up plan helps potential buyers understand how to repair their credit, maintain their credit and apply for financing.
check   The revive old prospects plan is designed to connect with prospects that have gone cold or are non-responsive. This plan includes a series of emails designed to revive interest in your products and services.
check   Additional plans and custom plans are available. Contact us to find out more.
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Website Tracking and Analytics

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check   Gauge prospect level of interest before they have contacted you
check   Know which plans interests them
check   Be prepared to discuss pricing, options, showings or alternative plans/inventory
check   Know how they found your website
check   Get alerts when they return to your website
check   Know if your marketing programs are working
check   Identify most interested prospects and market directly to them
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Onsite Training and Coaching

TopBuilder Solutions' experienced trainers and coaches bring our experience, knowlege of CRM and new home sales to your office. We coach you on lead management best practices, follow-up, sales and of course, TopBuilder Solutions training.

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Integrate with your favorite accounting, project management, bidding systems and more
TopBuilder Solutions provides two-way interfaces to industry leading Accounting, Project Management and Bidding Systems allowing you to preserve the investments you've made in technology.
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Surveys - Yes surveys integrated right into TopBuilder Solutions' CRM and follow-up plans


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